As part of its agreement with the city of Canfield, Direct Energy has set a new stable fixed price for natural gas customers who participate in the Direct Choice program.
For the May 2012 through October 2012 billing cycles, Direct Choice customers in the city of Canfield will pay $0.4272 per CCF for natural gas (exclusive of utility charges and taxes). Senior citizens age 65 or older are eligible for a discounted price of $0.4172 per CCF. Existing participants in the program will automatically receive this new price.
Direct Choice is a marketing agreement between Direct Energy and the city of Canfield that allows residents and small businesses located in the city to lock in their natural gas supply price for a specified period of time.
New participants must actively enroll into the Direct Choice program to benefit. To take advantage of the Direct Choice offer, individuals or small businesses need to be eligible to participate in the state's customer choice program and have a residence or small business located within the city limits of Canfield. Further, Direct Energy encourages potential new participants that are under contract with another supplier to review their contracts for potential obligations prior to enrolling.
The city of Canfield also has an agreement with Direct Energy for a natural gas Opt-Out Aggregation Program, a separate program that is available to residential and small business consumers currently served by the local utility. Under the Opt-Out Aggregation agreement, consumers currently served by the utility are automatically included in the Opt-Out Aggregation pricing plan unless they contact Direct Energy to be excluded.
To learn more about Direct Energy's Direct Choice offer, residents can contact Direct Energy's Customer Service Department toll free at 888-803-4618 Monday through Friday from 8 a.m. to 8 p.m. and Saturday from 8 a.m. to 5 p.m. Customers who have questions about the Opt-Out Aggregation Program or who want to opt-out should call toll-free 1-866-760-6040.